Terms & Conditions

Last Updated: July 2026

1. Introduction

These Terms & Conditions govern your use of the Taj Wonder Heritage Tours website and our travel services. By making a booking or using our website, you agree to these Terms & Conditions.

2. Tour Bookings

All bookings are subject to availability and confirmation. We reserve the right to refuse or cancel a booking in exceptional circumstances.

• Bookings should be made using accurate personal information.
• Special requests are subject to availability.
• Tour schedules may vary due to weather or local conditions.

3. Pricing & Payments

Tour prices are quoted in advance and may vary depending on the itinerary, vehicle type, guide services and seasonal demand.

• Payment methods will be confirmed during booking.
• Taxes and government charges may apply where required.
• Any additional services requested by the customer may incur extra charges.

4. Cancellation Policy

Customers are requested to notify us as early as possible if they need to cancel or modify their booking. Cancellation charges, if applicable, will depend on the type of tour, services reserved and the notice period provided before the scheduled departure.

5. Refund Policy

Refunds, where applicable, will be processed after reviewing the booking details and the cancellation policy. Certain services such as entrance tickets, hotel reservations or third-party bookings may be non-refundable.

Refund processing time may vary depending on the payment method used during booking.

6. Customer Responsibilities

Guests are responsible for ensuring they possess valid identification, passports, visas and any documents required for travel.

• Arrive at the pickup location on time.
• Respect local laws, customs and heritage sites.
• Follow safety instructions provided by the driver or guide.
• Inform us in advance about medical conditions or special requirements.

7. Changes to Tours

Taj Wonder Heritage Tours reserves the right to modify itineraries, routes, vehicles or schedules due to weather conditions, government regulations, road closures, public holidays or circumstances beyond our reasonable control.

Whenever possible, suitable alternatives will be arranged without affecting the overall travel experience.

8. Liability

While we make every effort to provide safe and reliable travel services, Taj Wonder Heritage Tours shall not be held responsible for delays, accidents, natural disasters, political events, flight cancellations, strikes or other events beyond our control.

Our liability is limited to the value of the services booked directly with Taj Wonder Heritage Tours.

9. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of our services shall be subject to the jurisdiction of the courts in Agra, Uttar Pradesh.

10. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

• Taj Wonder Heritage Tours
• Email: info@tajwonderheritagetours.com
• Phone / WhatsApp: +91 78307 16981
• Agra, Uttar Pradesh, India